Tom’s Trust Community Fundraiser, Newcastle and surrounds
JOB DESCRIPTION
Tom’s Trust provides psychological support for children with brain tumours and their families. A brain tumour diagnosis is incredibly traumatic; it has a huge impact on the mental, physical and emotional wellbeing of a child, leaving them with life-long difficulties.
Sadly a third of children diagnosed with a brain tumour will die, and of those that survive, a huge 62% will be left with life altering disabilities. Research shows that early intervention with psychological support reduces the likelihood and severity of long-term disabilities by improving these children’s cognitive function. We provide this intervention right from diagnosis and provide the best chance for children with brain tumours to get back to school, resume their lives and go on to achieve their full potential. We are the only UK charity focused solely on providing psychological support for children with brain tumours and their families. A service that is greatly needed but almost entirely absent across the UK.
We are a growing charity, determined to keep helping more families in more regions. We have a small, dedicated and friendly team, some of whom are hybrid and some of whom are home/remote working.
Please see our website for further information – www.tomstrust.org.uk
Read below for more information on the role, or download our job pack
JOB TITLE: Community Fundraiser
SALARY: £25,000 pro rata
LOCATION/BASE: Home based (with travel to the Cambridgeshire office 3-4 times a year);
3 days a week – 21 hours with flexibility with days and working hours but ideally at least some on Tuesdays, which is the day we use for staff meetings. Some unsociable hours likely for events but with Time Off In Lieu.
HOURS: 21 hours a week
RESPONSIBLE TO: Senior Fundraising Manager (who works Monday-Wednesday)
JOB SUMMARY: The Community Fundraiser will be responsible for securing income from individuals and groups fundraising in the community to effectively build relationships and maximise income in the North East for Tom’s Trust, supporting the service based at The Great North Children’s Hospital in Newcastle. This service helps families all over North East England including Northumberland, Tyne and Wear, Tees Valley and Durham. You will report into and be supported and trained by Tom’s Trust Senior Fundraising Manager. You will work closely with the rest of the Tom’s Trust fundraising team to drive and support the charity’s community fundraising income in the area and to help with local community events or encourage volunteer fundraisers in the region, plus supporting the team when we have local corporates in the area. We are looking for an excellent communicator and relationship builder who is skilled in building rapport and confident developing relationships with a variety of different audiences, particularly groups and organisations.
Laptop and IT support provided. Internal training provided.
MAIN DUTIES & RESPONSIBILITIES:
- Identify, research and target prospective community organisations and potential community events (e.g., golf clubs, educational institutions, etc.).
- Recruit new fundraising supporters and support; motivate and develop local fundraising volunteers, ensuring they have a clear understanding of Tom’s Trust to enable them to represent the charity’s work effectively.
- Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area.
- Accurately track and record contact with both community (and corporate prospects in conjunction with the team) for planning and reporting purposes.
- Provide excellent stewardship to all fundraising supporters, to acknowledge support and increase long-term loyalty and ensure volunteers and fundraisers have all necessary materials (provided) for fundraising initiatives.
- Build relationships with Tom’s Trusts families in the North East and work with the Communications Manager to help with potential media stories to help drive awareness and improve fundraising motivation.
- Through your research and knowledge of the area identify, research, and suggest corporate partnerships and relationships to the team to help maximise income for Tom’s Trust and help to develop those relationships on the ground.
- Understand this diverse geographical area (but with a cost-effective view when to physically travel or when you are simply supporting from a distance), whilst managing own workload in a cost-effective and proactive way.
- Use Donorfy to accurately record and protect Tom’s Trust’s supporter interactions and journeys and enable us to develop insight to improve the supporter experience and deliver income (training given).
- Ensure an integrated approach with Tom’s Trust’s fundraising team in the East of England and other areas as they develop.
EXPECTATIONS
To achieve these, you will be expected to:
- Strive to continuously deliver high quality fundraising in the North East.
- Ensure donors are professionally thanked and their support acknowledged as appropriate. Work collaboratively with the team to decide on best journey for particular donors to ensure their best experience and opportunity for them to give at the right level – eg potential major donors.
- Ensure that your activity is monitored and evaluated, clearly communicating progress to your Manager in regular online meetings.
- Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income (training given on Donorfy).
- Contribute to the charity’s social media channels and web content, in liaison with the Communications Team and to be aware of and liaise with the Manager about potential media opportunities (training and support given).
- Work with Tom’s Trust Clinical staff to understand the services we deliver, and our plans to develop and grow these services.
- Work closely with all Tom’s Trust team to develop an in-depth knowledge and understanding of the organisational structure, policies and procedures, accounts and other areas to ensure all due diligence checks can be completed accurately for donors (training given).
- Uphold, safeguard and promote the organisation’s values and philosophy relating particularly to ethics, integrity, corporate and social responsibility and environmentally sound policies and procedures.
- With your Manager, keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
- With your Manager, produce and monitor budgets for fundraising in the North East region, ensuring there is an acceptable return on investment.
- Ensure all fundraising activities embarked on are cost effective.
- Consider the introduction of corporate sponsorship opportunities.
EXPERIENCE
You are likely to have:
Essential:
- Experience in community fundraising or equivalent sales and /or marketing skills (we can help with fundraising training if you haven’t done this specifically)
- Excellent communication skills, both verbal and written
- An ability to manage a busy and varied workload
- Excellent organisational and/or event management skills
- Have a competent level of computer literacy, including use of Microsoft Outlook, Word, Powerpoint, Excel and the Internet
- Be self-motivated, be able to work from home and be able to travel independently when needed and cost-effective for events and relationship building within the North East
- Be respectful, non-judgemental and empathic towards donors/colleagues
- Show a sense of responsibility and commitment to organisational excellence with integrity, honesty and professionalism
- Full driver’s licence with access to own vehicle
- Flexibility to work some unsocial hours and willingness to travel independently
Desirable:
- Ideally experience in public-speaking, such as giving presentations and talking at events
- Knowledge of recruiting key volunteers and fundraising supporters
- Experience and a keen interest in building long term relationships with supporters
- Proven ability of providing excellent stewardship or customer/client service
- Some knowledge of IOF Codes of Fundraising Practice and legal framework of event management and fundraising ethics (but training can be given)
REVIEW
There will be a 6-month probationary period, following which there will be a 1-month notice period. This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
HOW TO APPLY
To apply for this role, please send your CV and a covering letter to: rebecca@tomstrust.org.uk
For an informal chat about the role, please email Victoria Sumner, Senior Fundraising Manager: victoria@tomstrust.org.uk
INTERVIEW
Interviews for this role will be virtual. Although we are setting an interview date of Tuesday 7th June, we may interview strong candidates as their applications come in, so please apply as soon as possible.
Closing date – 31 May 2022
Download our job pack
